Benefits of Outsourcing Help Desk Services

Benefits of Outsourcing Help Desk tafelgeschirrsBenefits of Outsourcing Help Desk ServicesOutsourcing help desk service functions is becoming more common. According to the HDI 2018 Technical Support Practices and Salary Report, top factors leading companies to outsource help desk support include the high cost of hiring full-time help desk staff and the needs for expanded help desk support and service outside of a businesss area of expertise.There are many benefits to outsourcing customer support, but its not always easy to find a help desk service that understands the needs and challenges companies face. We talked to Darin Enterline, Las Vegas Service Center director, about Robert Halfs Las Vegas Service Center (LVSC) and the benefits of using their help desk support services.When did start the LVSC and why?has been in the business of providing help desk support resources for decades, so we clearly understand the needs and challenges our clients face. We created LVSC a few years ago to provide additional offsite managed help desk services to our existing clients who might want to better optimize their help desk budget - and for new clients who might not be able to work with us without an off-site option.What services does the LVSC offer clients?LVSC is part of our Managed Technology Solutions group. It offers clients an assortment of remote IT services including viech 1 and Tier 2 help desk support, remote patching and monitoring, and other similar services. We offer companies solutions in both a shared and dedicated model and can directly integrate into our clients existing technology systems to give a seamless experience to the end user.What are the benefits of using the LVSC and who should use it?Many of our clients are looking for a solution to offload their high-volume, low-value tasks such as password resets, for example. These are tasks necessary to end-user support that consume significant time for in-house employees whose skills could be better dedica ted elsewhere. Through the LVSC, we can take on these technology functions and free a clients internal support team to focus on more strategic tasks.How are clients using the LVSC?We provide Tier 1 and Tier 2 help desk services to most of our current clients. We lebensabschnittsgefhrte with their existing IT organization to become the intake and user-facing front line. In this way, we offer a first-level resolution of IT-related issues such as password resets, account unlocks, general troubleshooting and light application support. Additionally, we add value for issues unresolvable at the help desk level through triage We gather the necessary information for higher tier internal support resources before escalating the issue to them. This enables a clients internal support team to focus on more strategic tasks and get all the necessary support information for a break or fix action in a streamlined way.How is the LVSC different from the competition?We offer a follow the sun experience for support with 24-hour, year-around availability. Many clients consider the fact that we are in the United States, and not offshore, to be an advantage. Additionally, the operational services that we offer from the LVSC are backed by the full capabilities of Managed Technology Services, staffing and Protiviti. This allows us to offer a full range of services to a client, from IT transformation and security to project-based deployments.

Oscar-Worthy Career Tips from the Red Carpet

Oscar-Worthy Career Tips from the Red CarpetOscar-Worthy Career Tips from the Red CarpetThe 87th annual Academy Awards were full of the usual glitz and glamor, but an evening of impassioned speeches and inspiring personalities offered words of wisdom even for us laypeople watching at home. The Oscars is a night in which Hollywood celebrates itself, so sometimes its easy to forget that behind the bright lights and spectacle are thousands of hard-working professionals.While most of us are not on track to become Hollywood insiders, Sundays ceremony offered some takeaways about the journey to success, no matter what your career path.Follow Vault on Twitter VaultCareers,VaultFinance,VAULTLAW, InstagramVaultCareersandFacebook

Daughters of working moms make more money

Daughters of working moms make more moneyDaughters of working moms make more moneyThough being a working mom is extremely hard and often guilt-inducing this gem of a study will bring you some good news and just in time for Mothers Day, especially if you have a daughter.According to the study, which looked at family and career data on more than 100,000 men and women and was published in the journalWork, Employment and Society, adultdaughters who grew up with working moms, are more likely to be employed and if they are employed, they have bigger roles, work longer hours and make more money then their peers who had stay at home moms.Typical gender roles are challengedThe author of the study, Kathleen McGinn, found that just simply having a mother who is notlage home, but out participating in the labor force changes the perception of typical gender roles for children starting at a young age. She wrote, Beyond shaping their sons and daughters gender attitudes, mothers provide behavioral m odels of skills their children can emulate (Beller, 2009).Parents engaged in activities not traditionally associated with their genders, such as employed mothers or stay-at-home fathers, demonstrate opportunities for enacting non-traditional roles (Gupta, 2006 Olivetti et al., 2016).Ladders is now on SmartNewsDownload the SmartNews app and add the Ladders channel to read the latest career news and advice wherever you go.Social learning theory suggests that exposure to parents behaviors builds capacities children draw upon later in life (Bandura, 1977), and this exposure wields more influence than examples provided by friends, teachers and other relevant adults.Sons benefit tooInterestingly, the sons of working mothers did not reap the same benefits in terms of their careers but they tend to be more engaged in family care. McGinn wrote, These beneficial outcomes are due at least in part to employed mothers conveyance of egalitarian gender attitudes and life skills for managing employ ment and domestic responsibilities simultaneously.Withover 25 1000000 working moms in the U.S. currently, this makes for a pretty promising future generation of workers and parents.

Cant Get Hired Consider Temp or Contract Work

Cant Get Hired Consider Temp or Contract WorkConsider Temp or Contract WorkCant Get Hired Consider Temp or Contract WorkIf youre out of work and anticipate a long layoff (e.g., more than six months), you may have quite a bit to gain by taking on a temporary or contract job to generate cash to pay the bills while you hunt for full-time work. With the nations unemployment rate at its highest in many years, thousands of out-of-work job seekers are facing or already experiencing many weeks, even months, without a paycheck.Besides the money, contract work also offers unterstellung benefitsYoull maintain a semi-regular workday schedule, so returning to full-time work wont be such a joltYou can make new connections and expand your network of contactsYou might pick up new skills you were seeking anywayYou can add the experience to your resume, andYou might impress them enough that theyll hire you when economic conditions improve.What kind of contract jobs can you find? Theyre popular in inf ormation technology, which regularly looks for technical and project management help. Many companies will work with temporary staffing agencies for help in office administration, accounting, and finance. In a recent press release, the specialized staffing firm Robert Half International listed these roles as being among the fruchtwein prevalent in todays economy credit and collections specialists, mortgage specialists, help desk and desktop support, bankruptcy/foreclosure attorneys, litigation paralegals, customer service representatives, and administrative healthcare positions.Here are three sites you can use to find listings for contract work Sologig, Elance, and Guru.com. You can find other sites, as well as links to temp staffing agencies web sites, at CareerOverview.com.PREPARING YOUR RESUMEIf youre modifying your resume for a particular temporary or contract position, here are three suggestionsLimit your resume to one page that highlights the most essential elements for the job . For instance, a company seeking a web developer probably doesnt need to know about your staff management skills.Headline your resume with a title, such as Experienced IT Project Manager, in place of an Objective or Summary. Then write two or three sentences that summarize your unique expertise and experience that match key phrases in the job description. (If you have a account, see the end of this blog post for instructions on adding a headline to your resume template.)Include a titelseite letter if youre applying on your own, to express your interest in the position and how you found out about it. For those who look through a staffing agency, the agency acts as a verbal cover letter, explaining your qualifications to their client.BUSINESS CARDS AND NETWORKINGJust about every career and job search advisor will tell you that you need to network in person and online to help land that next job. This is especially true for temporary work. For in-person networking, business cards can c ome in handy. Be sure to include a title on the card that closely matches the one you would use to headline your resume. Also, include your phone numbers and email address, as well as the URL to your web resume or LinkedIn profile, if you have one. You want to give contacts every possible way to find out about you and reach you.Need business cards? Try these sites VistaPrint, iPrint, and PrintsMadeEasy.HOW TO ADD A HEADLINE USINGFirst, log into your account and click on My Resumes.Open your resume (or create a new one), then click Headings.In the Custom Heading field, write your title, then click Add Heading.The new heading will show up at the bottom of the Assigned column. Click the up-arrow on the right to move it up to the top position.Delete the heading titled Summary or Objective.Click Save. The title will appear on your resume under your name and contact information.Click Edit under the heading and write the sentences that describe your background and experience that are most pertinent to the position youre applying for.

Customer Service Resume Summary Secrets That No One Else Knows About

Customer tafelgeschirr Resume Summary Secrets That No One Else Knows About Resume samples are a beneficial means to direct your own writing. Using adjectives is among the simplest approaches to emphasize and improve the essential points in your resume. Resume examples for free will help you in a step-by-step process about how to compose your resume. Include what youve learned that would be helpful to the organization. Some customer service resume samples are offered on the internet, and they could have the ability to supply additional handy tips regarding inclusions, but they might not always have the most optimum structure. Customer service reps should be able to detach themselves from situations and to bear in mind it is usually not personal. Use the search box to find just what you want to get. The Meaning of Customer Service Resume Summary Sometimes the customer service world will throw you a curveball. You ought to be trying to emphasis how you are going to assist th e employer increase customer satisfaction and sell more goods and solutions. If you wish to work in retail specifically, weve also produced a detailed guide on how best to compose a retail resume. Its rather easy to tell the difference. For the reason, its necessary to have a top quality cv or resume that stand out from the others. Committed to remain constantly conscious of customer should make sure a secure and secure shopping atmosphere. An applicant which has a close match of keywords utilized in their job application with the ones utilized in the work ad is going to have greater prospect of being hired. Thus it is critical for any candidate gearing up for his dream job to experience a couple of content that are already offered. Everything about your resume is selling one product you and if you are wanting to work in retail, you want to demonstrate that you understand just what it requires to sell yourself. If youre searching for a position in customer support, whether its at a call center or face-to-face, use our completely free customer service resume sample that will help you land an interview ASAP. Call center representatives hear a great deal of negativity, and that means you must demonstrate that you are able to handle it. To compose the objection section of a customer service resume, you will need to determine the significant tasks to be done at work. Others are recognized for deutsche post ag customer support. The Customer Service Resume Summary Trap There are a lot of soft skills you should cultivate if you intend on working in customer support. Though a standalone objective statement was once standard practice resume resumes, its now obsolete, meaning that a well-written summary of rep experience is key customer catching the eye of any prospective employer. In case you have a great deal of experience in customer support, you might want to use a combination format to highlight both your years of expertise and accolades. With your unde rstanding of your intended business, its time to work out how you fit in (or need to). Also, employers wish to observe the effect your work has had. A legal professional seeking the most suitable job ought to have a strong resume as a way to be noticed by the employers. Before you complete a work application, write your resume or walk in the interview space, find out more about the organization and the position youre applying for. Work Ethic As an entry-level employee, you will have many opportunities to show that youre a wonderful fit for your work. If you trained other employees, it indicates you have management ability, and a lot of experience. It is possible to then tailor your experience section to the work offer. Despite no experience, you mucksmuschenstill ought to show experience. Think of your own work experience, and where you are able to quantify it.

The Pain of Resume Writing Do You Do Most Recent First

The Pain of Resume Writing Do You Do Most Recent First At the close of the day, job seekers want to use their resume to offer the very best presentation possible. Whether youre a recent graduate or a career changer, understanding how to compose a resume whenever you have zero work experience may appear daunting. While theres work out there, it is crucial that your resume makes you stick out in the proper way. In the majority of instances, it makes sense to set the education section at the start of your resume, as youre a college student or recent grad. A resume, in reality, is your own bonafide advertising document. If you include all the information above when you write your resume, youll have a fairly good document to share. It is advised that you include your complete name and the word resume to allow it to be simple for managers or recruiters to discover and reference your resume. Most resumes incorporate the subsequent sections, even though the order is dependent upon the resume format you pick. Tailor your resume to the job youre seeking If youre asking for work in a specific field, be certain to emphasize relevant experience. Your resume is a necessary tool in your work and internship search. For each resume you send out, you are going to want to highlight only the accomplishments and techniques which are most relevant to the job at hand (even if this indicates that you dont incorporate all your experience). Fortunately, a resume doesnt have to contain job experience. What You Need to Do About Resume Writing Do You Do Most Recent First The No. 1 reason employers are taking a look at your resume is to learn if your abilities and experience match their requirements. Ask people in your intended industry to examine your resume to make certain you havent missed anything. Actually, in regards to first resumes and job applications, the idea ought to be to deal with the process for a learning experience. In the event that you were wondering w hy is my first resume so important, the response is quite simple since you dont have the experience others do to acquire the job, and the resume is among the hardly any tools you may use to demonstrate your qualifications. Finding the very first job is difficult alone, meaning submitting a bad resume may be damaging to your likelihood of being employed. The very first of our resume writing tips might look like a no-brainer. Keep in mind, your resume is just the very first step. Writing your first resume may seem to be daunting job.

Avoid Identity Theft When You Are Job Searching

Avoid Identity Theft When You Are Job SearchingAvoid Identity Theft When You Are Job SearchingOnline job searching provides a number of opportunities and conveniences for job seekers. In fact, its almost impossible to job search without using the Internet. Most large companies, and many smaller employers, only accept applications online and in order to apply you will need to provide at least some personal information. However, job seekers are a major target for scammers that seek to steal peoples identities. Thats why its really important to be sure the jobs you are applying for are legitimate and you are not inadvertently providing personal information that can be used for identity theft to a scammer. There are a number of ways in which scammers seek to steal job searchers personal information including pretending to be an employer and collecting your information from a job board, listing fake job openings online, saying they will file for unemployment for you, sending emaille askin g you to apply for a job or even saying youve got a job offer. Heres information on the most common identity theft scams and advice on how to avoid identity theft while job searching. Types of Identity Theft Collecting Your Personal Data One way scammers can get your information is by simply prowling job search sites. Most job search sites allow users to post their resumes publicly so that companies can search through resumes and contact potential candidates. A fraudulent company can easily search through these resumes and collect any personal information listed, including your name, address, phone number, email, and (if you list it) Social Security number and drivers license number. With this information, scammers can set up bank accounts in your nameand potentially access your own accounts. When you post your resume online its important to check the privacy settings on the site where you list and to be sure the site itself is legitimate. Fake Job Listings Other scammers list fraudulent job openings on job boards and other job search sites. Before offering you the job or even meeting with you in person, they will ask you for either your bank account number (under the guise that they will be paying you by direct deposit), a copy of your utility bill (which contains your bank account information) or a background check. They will then use this information to access your account or set up an account under your name. Direct Email Some scammers will contact you directly. They will often email you directly pretending to be a contact from a legitimate job site. These scammers may even offer you a job you cant remember applying for and you probably didnt apply for it. Often, it is a job that seems too good to be true, such as a work-from-home job or a job in an exotic, far-away location. Like the scammers on job search sites, they will ask you for personal information, such as your bank account or PayPal account number. Unemployment Scams With this type of scam , the scammer will offer to file for unemployment for you, even though you are the only person who can file an unemployment claim. Scam unemployment websites collect your personal information to use for fraudulent purposes including identity theft and collecting your personal information to sell you products or services. What Happens Once Your Identity is Stolen In all of these cases, these scammers will access your personal information and use it to steal money from your personal bank account or establish another one in your name. This information can also be used for leistungspunkt card fraud and even for getting loans or financing purchases in your name. How to Protect Yourself From Identity Theft Dont let the scammers scare you away from online job searching. Instead, you can simply take a few precautions to ensure that your personal information does not fall into the wrong hands. Keep Your Job Search Separate Keep your job search as separate from your personal and prof essional life as possible. When signing up for a job search site, create a username and password that differ from those you use on other accounts (your email, bank account, etc.). You may also want to create an email address that is just for job searching. Some people even get a post office box and list that number on their resume instead of their home address. To protect your home phone number, you may also consider getting a temporary cell phone to list on resumes and to use for phone interviews. However, because cell phone numbers are generally unlisted, you should feel relatively safe listing your cell phone number on a resume. Use Privacy Settings A number of job search sites allow you to limit the information you share with employers. Monster.com, for example, allows you to hide your contact information, current company name, and references from employers. Interested employers can contact you via a confidential Monster.com email address. Only when you decide to apply for the location is this information made available to the company. For even further privacy, Monster.com allows you to make your resume completely private. Employers cannot search for your resume, but you can search for job listings and send out resumes yourself. Many job search sites have similar privacy policies. However, keep in mind that, the more privacy settings you set, the fewer chances you have of interested employers finding your resume. Limit The Personal Information You Share With Employers Never include your date of birth, Social Security number, drivers license number, bank account number, or credit card number on your resume or cover letter. You may not want to list your home address on your resume, or only list part of it. Do not share this information with any company until you have met in person, interviewed with the employer, and been offered a position in writing. Keep Track of Where You Post Your Resume Scammers may email you and state that they saw your resume on a certain job site. Often, they are lying. Keep track of the job search sites on which you actually do post your resume so you can avoid this common scam. Even if you have posted your resume on the site, check to make sure the company is legitimate. Dont respond until you have double-checked that both the position and the company are legitimate. Some scammers use real company names but post fake jobs. Heres how to check out jobs and employers. Verify That the Company is Legitimate Many of these fraudulent companies appear legitimate they may have a logo or even take their name from an actual company. If youre not sure, call the company or visit the office to verify that any company that contacts you is legitimate.Trust Your Gut If you see a job listing or receive an email that seems suspicious, trust your instincts and do not apply for the position. Sometimes, you may just have the feeling that something doesnt seem right. If you have any doubt, trash the email and forget about appl ying for the job. Scam Warning Signs It can be difficult to tell the difference between scams and legitimate job sites and job openings, especially when it comes to work-at-home jobs. Here are scam warning signs to watch for and how to spot a scam. What To Do If Your Identity is Stolen Sometimes, you can do all the right things to protect your identity, but you can still get scammed. As I mentioned, some of these scams are very sophisticated and it can be hard to tell that they are not real. If your identity is stolen, close any accounts you believe have been tampered with. distributionspolitik a fraud alert on your credit report, and review your credit report for any recent changes to your personal information. File a report with local police, and continue to periodically review your credit report.

Why Nobody Gets a Job Anymore

Why Nobody Gets a Job AnymoreWhy Nobody Gets a Job AnymoreThere welches a time when anyone perceived to be lazy or unproductive, especially teens or college grads sitting around the house during the summer with bedrngnishing to do, would hear this phraseWhy dont you get a jobAll you had to do was goout andfind a company or store looking for employees, bring a resume, dress nice and show up willing to work. But times have changed for everyone. Read why no one simply goes out and gets a job anymore.Prevailing negative belief systemsUnfortunately, several prevailing negative belief systems exist within todays workforceUnemployed workers expecting too much too soon (ie. thinking certain jobs are beneath him or her)Companies refusing to hire people they consider overqualifiedUnemployed workers believing only jobs they are passionate about are worth the effortCompanies seeing highly skilled workers with no defined career path as negativeThe belief that directly asking for work is considere d unprofessional.Lack of company/employee loyalty in a gig economy.After all, why bother trusting someone to stick around when statistics and market behaviors dictate an employee will leave after two years? Employees are safer being job hoppers and companies are better off never trusting, only taking quick profits and moving on. This is good business, right? Wrong.What companies and employees alike have forgotten is that jobs are ultimately about making money. And when things get better for everyone...they get better for everyone. In the past, it was always understood that the more money the company made, the more it would benefit the employee, eventually. In this process, the employee would learn some sort of skill that could be transferable for new work in the future. US Bureau of Labor Statistics over the last five years repeatedly show that todays worker will have 10 or more jobs before age 40. Previous generations would have 3 to 5 jobs in their entire career.Even the small job s face tougher competitionWhy go out and introduce yourself to people at employment agencies, companies or stores, when you can stay home and fill out 1,000 online job applications? The answer is simple Those who take such an approach are wasting their time.Statistics show that less than 2% of online job applications are considered and less than 1% will be called in for an interview. So, if you see a job and it happens to pay above minimum wage, but the work requires little to no skill or education, you can expect to be competing with hundreds of applications.In the past, these were the right of passage jobs people worked to get money and some experience. It helped them build up a work regimen. Ironically, technology has led to an increase in demand for in-person applying and interviewing.The ways people get jobs changedThe unemployment rate in the United States is only measured amongst people actively looking for work. But as many people know, especially the millions of freelancers in the USA, there are ways to make money online without ever seeming like one is trying to get a job.For example, writers who make most of their money with gigs contributing articles to websites. These connections were made through websites like Upwork, Fiverr or any other service providing of work-from-home jobs.A survey done by Contently in 2015 showed that freelancers can make somewhere between $5000 to $10,000 a month. In some cases, these freelancers are working less than 35 hours a week. Granted they may not be making a substantial salary, but they are not looking for work.Those get a job type jobs are going to older workersTodays workforce is expected to work longer and harder past the typical retirement age of 65. Americans now work past 65 years of age at the highest rates seen in the last 50 years. Ultimately, this is crowding younger, less skilled workers out of the workforce of those smaller jobs like cashiers. With the rising cost of healthcare and education, many olde r workers see it as a wise move in order to pay bills, pay for a childs education and even simply to stay in shape.What does this all mean?The above simply indicates that the way things were when looking for work has changed largely due to technology, the economy and the cultural shift away from work environments of the 20th century. At the end of the day, the work is still out there. You cannot go get it. Now, you must work to discover it and let go of what you once knew to be the way to get a job.

Why You Need an Online Resume

Why You Need an Online ResumeWhy You Need an Online Resume10Youve carefully crafted your resume, keeping it up-to-date with todays templates and perfectly pitched for your potential employer. But if its on paper though, you may want to reconsider revamping it. A new trend that were spotting with job seekers is to create an online resume.One paperless resume in particular that caught our attention was created by Nicholas Patten. The City University of New York graduate made an online resume to showcase his work experience and skills- and score a job. I think having a live/online resume is very important because you may want to change some of the text or even redo the resume completely, says Patten. This ensures that when Patten applies for any new position, a hiring manager is always viewing the most current version of his resume. His online resume thereby eliminates the time-consuming- and costly- job of having to redo and reprint his resume.Additionally, Patten is using his online r esume as a one-stop informational hub for potential employers. His resume/site also includes links to his social media feeds (like Twitter, Flickr, and Facebook) and a contact form as well. But Patten ensures that all the information online is always correct and in sync. Says Patten My resume even has the exact same text on my LinkedIn account. And for those old-school hiring managers who still prefer a paper copy, Pattens site includes an option to download his resume.Patten shares that he is catering to the kinds of individuals and organizations hed like to work for with his resume. Its important for me to work with and for people who appreciate the design efforts put into resumes, says Patten, who admits that hes received positive reactions from potential employers on his usage of an online resume. Some people need visuals to keep their attention.Currently self-employed, Patten is looking to get back into an office and work in a gruppe environment. We have no doubt that this inge nious individual will be fielding numerous job offers in no time.Readers, what do you think about an online resume? Would you be willing to take your resume off paper and put it online? Let us know your thoughts about this latest trend in the comments section below